Buyer support
Get help with account setup, organization verification, checkout questions, order status, invoices, and reorder workflows for your practice.
Email buyer supportSupplier verification requiredProfessional accounts reviewedCredential-aware purchasing
Supplier verification requiredProfessional accounts reviewedCredential-aware purchasing
Built for aesthetic practicesCold-chain workflowsNet-30 terms availableMulti-supplier orderingAccount supportSupplier documentation
Marketplace support
Contact the Pink Kiwi team
Reach the team responsible for buyer support, supplier onboarding, credential review, and marketplace operations. We route each inquiry to the right workflow so regulated purchasing questions do not get mixed with general sales or account requests.
Supplier onboarding
Ask about supplier verification, catalog onboarding, price-list imports, webhook setup, fulfillment operations, and marketplace payout workflows.
Start supplier onboardingCompliance questions
Route credential, licensing, regulated product, and documentation questions to the marketplace operations team before a sensitive order moves forward.
Email complianceWhat to include in your message
Include your organization name, account email, order number if available, and the product or supplier involved. For credential questions, include the license type and state so the operations team can review the right requirements.
Buyers can use support for account access, marketplace ordering, quote comparisons, checkout, shipment documentation, invoice questions, and reorder workflows.
Suppliers can use onboarding for catalog imports, API access, price-list formatting, inventory feeds, order routing, fulfillment handoffs, and payout reconciliation.
For urgent regulated-order questions, contact support before resubmitting the order. That gives the team a single audit trail for credential review, supplier routing, and documentation decisions.
If you are evaluating Pink Kiwi before creating an account, tell us whether you are a buyer, supplier, or partner. The team can then route you to practice verification, supplier onboarding, API integration, or marketplace operations without asking you to repeat the same context.